Byaheros Drop X

Yes, our dropshipping service include handling return orders for your customers

Warranties depend on the supplier in question. In general, Dropx offers a warranty for products for only 7 days. After 7 days there can be no exchanges or r...

Extended warranties are warranties offered by the supplier or brands that will override our DropX standard warranty. This means that instead of the 7 days w...

No, it only applies to selected products by the supplier. 

We will accept a return or an exchange if your item or the item delivered to the customer meets any of the following:  Damaged upon arrival Wrong item...

The process is easy. Once your customer contacts you for a damaged good or refunds. You will need to get the following information from them.  Order nu...

YES,

We can deny a return request or exchange if we see reasons to. Some of the reasons are No defect after inspection  Customer not providing valid inform...

It depends, Once you submit the information to us. One of our agents will get in touch with you and also the customer. We will contact the customer on your ...

The customer is responsible for the return shipment costs. The customer will be asked to return the goods to any of the byaheros express branches nationwide...